Follow Us

Qualify for a Loan

First Name
Last Name
Phone
Message/Description
 
Our internal dispute resolution scheme

We hope you are happy with our services, but if you have any complaints you should notify us by contacting our Complaints Officer:

  • Telephone: 02 9315 7749
  • Email: This e-mail address is being protected from spambots. You need JavaScript enabled to view it
  • Post: 335 Maroubra Road Maroubra NSW 2035

You should explain the details of your complaint as clearly as you can. You may do this verbally or in writing. When we receive a complaint, we will attempt to resolve it promptly. We hope that in this way we will stop any unnecessary and inappropriate escalation of minor complaints.

Our external dispute resolution scheme

If we do not reach agreement on your complaint, you may refer the complaint to an ASIC Approved External Dispute Resolution (EDR) Scheme. Our external dispute resolution provider is specified above. External dispute resolution is a free service established to provide you with an independent mechanism to resolve specific complaints.

You can obtain further details about our dispute resolution procedures and obtain details of our privacy policy on request.

 
 

News

For our latest news, updates and more

Testimonials

"Mark helped us overcome the challenges of acquiring our first home loan. With his expert advice and guidance we have gone on to purchase our second and third property with ease." -Amanda Leahy


Get Advice


Get In touch with one of our friendly consultants to help make your financial needs a walk in the park.